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City Services & Contacts
The following is an abbreviated city services reference list. 
The City's website now includes many services available
online mirroring the "311" general services phone systems.
  star
Designates a link to further
descriptions/contacts on Bolton Hill OnLine.
Designates that this topic has online
service through the City's web site.
Click to go to that page.

Animal Matters:
 
Bites or animal complaints, shelter
Stray, wild animals, traps  
Removal of dead animals  
Rodent problems
To obtain a dog license 410 361 9690
Unwanted animals

Baltimore City Main Switchboard 410 396 3100

Emergency:
To receive assistance from medical, fire, or police personnel for an immediate life- threatening situation OR crime in progress
911
Poison Control Center 410 528 7701
Gas leak 410 685 0123
Water emergencies (24 hrs.) 311
Dept Public Works, Service Center (24 hrs) 311

Filming & Film Crews:
Click on the links for filming guidelines and a code of conduct for production companies to follow when filming in Baltimore.
Debbie Donaldson Dorsey
Director, Baltimore City Division of Film, Video and Television
cell - 443 807 2220
off - 410 752 8632
email: ddorsey@promotionandarts.com
online: www.baltimorefilm.com

Health:
To obtain information on health services 410 396 4398
To obtain information on lead abatement 410 396 4530
To obtain lead paint inspection 410 396 8576
To obtain medical information on lead poisoning 410 396 8595

Housing Services:
also see PERMITS below
Housing violations and vacant buildings  
Database of propertiy owners by address 410 396 3634 or
Click Here
Landlord/tenant relations
- Baltimore Neighborhoods, Inc. 410 243 6007
- Legal Aid website- landlord/tenant law Click Here
Zoning enforcement  410 396 4305

Legal Information:
Consumer Protection (state) 410 528 8662

Motor Vehicles:
  To request information on parking fines 410 396 4080
  To report abandoned vehicles
To report problems with traffic signs
or traffic signals
To apply for or renew driver's license (state) 410 768 7000
To renew vehicle tags (state) 410 768 7000

Parks and Recreation Services:
Forestry (City Arborist)
To obtain a listing of recreation services 410 396 7000
Mt. Royal Recreation Center 410 396 0374

Permits:
star see Architectural Review Committee
Historic Rehab Permits CHAP (Commission for Historic & Architectural Preservation) 410 396 4866
To obtain Building Permits 410 396 3360
To know when and how to get permits Click Here
To check whether work going on has a permit Click Here
star To inquire about Residential Parking Permits  443 573 2800
To obtain a permit to use public parks
for events
410 396 7946

Public Safety :    
star see safety resources
To report illegal drug activity 410 685 DRUG
To report crimes in progress, fire, or ambulance service 911
To report crimes not-in-progress 311
To learn how to prevent fires in your home 410 396 5752
To obtain smoke detectors, visit your nearest Fire station

Sanitation :  
star see trash & recycling
Sanitation Police
Health inspections
Trash pick up complaints
To report illegal flyers on residential property
Assistance with community clean-ups 410 396 4511
Recycling questions   410 396 5916
  Bulk Trash pick up
To have graffiti removed from public areas

Senior Citizen Services:
To learn of services for seniors 410 396 1341
To report abuse of a senior citizen 410 361 5000
Housing for seniors 410 396 3241

Street Repairs and Services (DPW):
Alley & roadways problems
Sidewalk problems
To report potholes
To request snow plowing, salting,
or salt boxes
To report street lighting problems

Taxes & Assessments
Assessments (state) 410 767 8250
Property tax bill (city) 410 396 3987
Tax credits (state) 410 767 4433
Tax credits (city)
star Midtown Benefits District Surcharge 410 528 1512
Water/sewer bill  (online inquiry form) 410 396 5398

Utilities:
To report water and sewer problems (24hr) 311
To request energy assistance 410 396 5555
To obtain information about winterizations 410 396 6046

Visitor Information:
Baltimore Area Visitors Center 410 837 INFO

Voting & Elections:  
To obtain information on voter registration 410 396 5550
Voter registration application Click Here
Locate polling location, state legislative district, or congressional district Click Here
To apply to be an election judge

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